Installing the MarketPlace Client

To install the MarketPlace Client onto a device, you have the following options:

• Install the Konica Minolta MarketPlace Installer onto your local drive. You can then install the client onto one or more devices remotely, from your PC.

• Enable the One-Touch Installer on the device. You can then install the client onto the device locally, at the device.

Note: The MarketPlace Installer has largely superseded the One-Touch Installer.

Installing the MarketPlace Installer

To install the Konica Minolta MarketPlace Installer onto your local drive, first download the Installer Setup executable file to your local drive. Do the following:

1. Log in to your MarketPlace account.

2. Access the Support/Media page.

3. Select and download the MarketPlace Installer. The Installer Setup executable file downloads to your local drive.

Note: The Konica Minolta MarketPlace Installer supports Windows 10 (version 2004) and newer.

Setup Wizard

The Installer Setup executable file includes a setup wizard to guide you through the installation process. Do the following:

1. Double-click the Installer Setup executable file. The Konica Minolta MarketPlace Installer Setup Wizard window appears.

2. Read the User License Agreement. When finished, click the I accept the agreement radio button. The Next button activates. Click on the Next button.

3. On the Setup window, select a destination location for the Installer. When done, select the Next button.

Note: If the Installer is currently installed on the local drive, the Select Destination Location option does not appear. Instead, select the Install button and proceed to Step 5.

4. The Ready to Install window appears, listing your destination location and Start menu folder. Select the Install button.

5. When the installation completes, the Completing the Konica Minolta MarketPlace Installer Setup Wizard window appears. Select the Finish button to close the Wizard.

Installing the MarketPlace Client onto a Device

Once the MarketPlace Installer has been installed onto the local drive, you can install the MarketPlace Client onto a device. Do the following:

1. Click on the Windows Start button. The Start menu appears.

2. Type “MarketPlace Installer” and click on the MarketPlace Installer link that appears. The MarketPlace Installer appears:

3. In the MFP Address field, enter the IP address of the device on which you want to install the MarketPlace Client. The IP address establishes the network on which the client will communicate with the MarketPlace site to link the device to MarketPlace.

4. In the MFP Admin Password field, enter the device’s admin password.

5. In the MarketPlace Username field, enter the email address of the MarketPlace account holder for which you are installing the MarketPlace Client. This field is optional. If you enter a valid email address, MarketPlace will “sync” the device to the MarketPlace site, which adds the device to the account holder’s Devices page and grants the customer admin access to the device. If you leave this field blank, no synching occurs and, to grant the customer admin rights to the device, you must use another method.

6. Repeat steps 3 - 5 for any other devices on which you want to install the MarketPlace Client.

During the installation process, the Installer automatically attempts to configure the device for its Internal Web Server (IWS). If IWS is successfully enabled on the device, a confirmation message will appear. Select the OK button. After the device reboots, start the Installation process again.

Note: On older devices, when you launch the MarketPlace application for the first time after installing the MarketPlace Client, a copyright notice may appear on the panel.

Configuring the Installer (Optional)

The MarketPlace Installer contains the following drop-down menus providing access to additional options:

MarketPlace

The MarketPlace drop-down menu includes the following selection options:

• Enable Debug Logging - Enables debug logging in the event an issue is encountered with the Installer.
• Proxy Configuration - Allows for communication with MarketPlace via a proxy server. On the Proxy Configuration window, do the following:
  • Enable Proxy - Check this box to enable proxy server support for MarketPlace applications. In this case, enter the proxy server address in the Proxy server address field and enter the port number in the Proxy server port field.
  • Enable Proxy Authentication - Check this box to enable authentication on the proxy server. In this case, enter the user name in the User field and enter a password in the Password field. See the following illustration for an example of the Proxy Configuration window:
  
  • Save - When done, click on this button.
• Language - Allows users to select a language for the Konica Minolta MarketPlace Installer application. The Konica Minolta MarketPlace Installer comes with the following languages.

Note: Some languages display properly only if the language selected in the Installer matches, or nearly matches, the language associated with the system locale specified in the Windows operating system.

Help

The Help drop-down menu includes the following selection options:

• Check for Updates - Checks for latest updates to the Installer.
• View Installation Guide - Accesses the MarketPlace Online Help system.
• Customer Feedback - Open the Konica Minolta Quality Feedback Agent for the Installer. The Feedback Agent collects the log files that are necessary when requesting support.
• About - Displays version and authoring information about the Installer.

One-Touch Installer

The One-Touch Installer is a utility included on some older MarketPlace devices that helps technicians install the MarketPlace Client onto a device. Once enabled, a button appears on the device’s Home page that, when tapped, installs the client onto the device. The One-Touch Installer is used primarily for older devices on which the MarketPlace Client does not come pre-installed, and has been rendered largely obsolete by the Konica Minolta MarketPlace Installer.

The One-Touch Installer is available for the following devices with the following firmware:

Note: All of the above devices also support use of the MarketPlace Installer.

Device Requirements

Before installing the MarketPlace Installer button on the device, do the following:

1. Make sure IWS is enabled (Utility > Administrator Settings > Network Settings > IWS Settings > ON).
2. Make sure the Web Browser is enabled (Utility > Administrator Settings > Network Settings > Web Browser Setting > Web Browser Usage Settings > ON).

Installation

To install the MarketPlace Installer button on the device, do the following:

1. When updating the firmware (see the above table), set the following software switches:

   • Set Software Switch 172 to 0x00.
   • Set Software Switch 25 to 0x40. If updating to later firmware (than listed above), please follow the instructions included in the release notes.
   • Set Software Switch 223 to 0x00.

2. Configure where the MarketPlace Install button should appear on the device Home page by doing the following:

   • Go to the Main Menu Default Settings screen (Utility > Administrator Settings > System Settings > Custom Display Settings > Main Menu Default Settings).
   • Select a Main Menu key that is not in use.
   • Specify the MarketPlace for that key.

3. Configure Proxy Settings in the Web Browser at the device, if necessary. Refer to the device’s documentation for instructions on proxy settings configuration. The MarketPlace Install button should now appear. Once you tap the button, the MarketPlace is automatically installed on the device.

Note: Firmware versions G00-X4 or later now support pre-installed MarketPlace. However, these firmware versions no longer support the one-touch installation method that was previously on these devices. To get the new pre-installed behavior, set software switch 172 to 0x04.

Error Code Explanations