Overview of the MarketPlace Field Guide

3 minute read Last updated on July 27, 2022

The MarketPlace Field Guide is designed to assist Konica Minolta field technicians with issues involving the installation and maintenance of MarketPlace and MarketPlace apps on MarketPlace supported devices. It is intended to be a companion guide to the MarketPlace Online Help site - the Help site used by MarketPlace customers.

The Field Guide is available via a link on the MarketPlace Support/Media page. The link appears only for Konica Minolta technicians and MarketPlace admins who are logged in to their MarketPlace account. That is, the link does not appear for customers who log in to their MarketPlace account.

Accessing MarketPlace

Anyone can access the MarketPlace site to learn about MarketPlace, browse the MarketPlace catalog, and create a MarketPlace account. When logged in to their MarketPlace account, users can access additional pages of the site to purchase products, remotely maintain their MarketPlace apps and devices, manage their MarketPlace account, and more.

Access to MarketPlace is also available via devices on which the MarketPlace Client is installed. On the device’s Home page (also known as the Control panel), select the MarketPlace app button, as in the following illustration:

The device’s MarketPlace Home page appears, displaying icons (if any) for the apps installed on the device. To access an app, click on an icon. See the following illustration:

Note: Depending on the MarketPlace region associated with the logged-on user’s MarketPlace account, MarketPlace apps may already be installed on the device and ready for use.

Overview of MarketPlace

MarketPlace consists of two basic components:

  • The MarketPlace site - An online store and portal with a catalog of apps designed to maximize the capabilities of supported Konica Minolta MFPs (multi-function peripheral devices) and SFPs (single-function peripheral devices). Users who log in to their MarketPlace account can remotely manage their MarketPlace apps and devices.

  • The MarketPlace Client - A free app that, when installed on a MarketPlace device, enables the device to link to the MarketPlace site. Devices linked to the MarketPlace site can be remotely managed via the site, and apps and licenses purchased on MarketPlace can be installed on the device.

    Installing the client adds the following to the device:

    • The MarketPlace icon, which appears on the device’s Home page and provides access to the device’s MarketPlace Home page.

    • The MarketPlace Home page, which contains links to the MarketPlace apps installed on the device.

    • The App Manager, which device admins can use to manage the apps and licenses installed on the device.