Installing MarketPlace on a Device

4 minute read Last updated on July 25, 2023

Once you have created a MarketPlace account, you can install the MarketPlace Client on supported devices on which it is not already installed. Installing the MarketPlace Client on a device links the device to the MarketPlace site, enabling you to install and run MarketPlace apps on the device. The client needs to be installed only once, per device. Do the following:

  1. Download and install the MarketPlace Installer. If the Installer is already installed on your local drive, proceed to Step 2.

  2. Launch the Konica Minolta MarketPlace Installer. Do the following:

    a. On the Windows Start menu, navigate to the following link and double-click on it:

    Start Menu > All Programs > Konica Minolta > Konica Minolta MarketPlace Installer.

    The Konica Minolta MarketPlace Installer appears, as in the following illustration:

  1. In the MFP Address field, enter the IP address of the device on which to install the MarketPlace Client. The IP address establishes the network on which the client will communicate with the MarketPlace site to establish the link to MarketPlace.

  2. In the MFP Admin Password field, enter the administrator password of the device.

  3. In the MarketPlace Username field, enter the email address of the MarketPlace account holder for which you are installing the client. This field is optional. If you enter a valid email address, MarketPlace will “synchronize” the device to the MarketPlace site, adding it to your Devices page and granting you admin access to the device. If you leave this field blank, no synchronizing occurs and to obtain admin rights to the device, you must use another method.

  4. Click the Install button when you are done. A series of progress messages appear during the installation. The device reboots as a last step. Once this is complete, MarketPlace will be installed on the device.

During the installation process, the Installer automatically attempts to configure the device for its Internal Web Server (IWS). If IWS is successfully enabled on the device, a confirmation message will appear. Select the OK button. After the device reboots, start the Installation process again.

Note: On older devices, when you launch the MarketPlace application for the first time after installing MarketPlace Client, a copyright notice may appear on the panel.

Uninstalling the MarketPlace Client

To uninstall MarketPlace from a device, do the following:

  1. Download and install the MarketPlace Installer. If the Installer is already installed on your local drive, skip to Step 2.

  2. Launch the Konica Minolta MarketPlace Installer. Do the following:

    a. On the Windows Start menu, navigate to the following link and click on it:

    Start Menu > All Programs > Konica Minolta > Konica Minolta MarketPlace Installer.

    The Konica Minolta MarketPlace Installer appears, as in the following illustration:

  1. In the MFP Address field, enter the address of the device from which to uninstall the MarketPlace Client.

  2. In the MFP Admin Password field, enter the administrator password of the device.

  3. Click the Uninstall button when you are done. A series of progress messages will appear while the MarketPlace Client is being uninstalled. The device reboots as a last step. Once this is complete, MarketPlace will be removed from the device.

Note: When you remove the MarketPlace Client from a device, the following are removed from the device in the process:

  • All MarketPlace admin users
  • The MarketPlace device location and friendly name
  • The device’s operation history
  • All pending operations for the device

Releasing Licenses from a Device

During the uninstallation process, the Installer attempts to release all licenses for MarketPlace applications back to MarketPlace. If this process fails, you can free up the licenses manually. Do the following:

  1. Reinstall MarketPlace.

  2. Reinstall the applications.

  3. Manually remove the applications.

  4. Uninstall MarketPlace again.

Accessing the MarketPlace Installer

To install and run MarketPlace apps on a device, the MarketPlace Client must be installed on the device. To install the client on a device, the MarketPlace Installer app must be installed on your local drive.

To install the MarketPlace Installer app onto your local drive, use the Konica Minolta MarketPlace Installer Utility. Do the following:

  1. Access the MarketPlace > Support > Media page.

  2. Click on the MarketPlace Installer link. The MarketPlace Installer Utility .exe file downloads to your local drive.

  3. Run the .exe file, following the instructions until the MarketPlace Installer is installed on your local drive.

You can now install the MarketPlace Client onto your devices.