Using MarketPlace at the Device

3 minute read Last updated on March 14, 2024

Once installed on a device, MarketPlace apps and custom MFP UIs are accessible from the device’s Home page, and can integrate with many of the apps and services you already use every day. By offering the latest software solutions, MarketPlace apps can help you maximize the capabilities of your device.

To install apps on a device, you must first install the MarketPlace Client on the device. The client then links the device to the MarketPlace site and the MarketPlace tile appears on the Control panel. See the following illustration:

Purchased apps appear on the device’s MarketPlace Home page. To access the Home page, tap on the MarketPlace tile on the Control panel, as shown in the previous illustration:

The above illustration shows the Home page displaying icons for several apps installed on the device. You have the following options:

  • Open an app by tapping on its icon.

  • Open the App Manager by tapping App Manager.

MarketPlace App Manager

Installing the MarketPlace Client on a device also installs the App Manager, via which device admins (users with administrative rights to a device) can manage apps and licenses “manually” (directly at the device, using the device’s controls). The App Manager contains tabs listing the apps installed on the device and other apps available to install on the device, including free apps and purchased apps. Admins can also access the Updates and Settings pages, where they can perform various administrative functions on the device.

Note: Admins can also manage MarketPlace apps and licenses remotely, via the Apps & Licenses page on the MarketPlace site.

Logging In

To log in to the MarketPlace App Manager, at the device, select App Manager on the MarketPlace Home page. The Authenticate page appears:

You can enter your MarketPlace credentials directly, or use your mobile device by scanning the QR code and entering your credentials on the device.

Note: Accessing the App Manager on a device requires the device admin password. Thus, you may be asked to enter the password before accessing the App Manager.

The following illustration shows the All tab of the App Manager, listing all MarketPlace apps associated with the user’s MarketPlace account.

Using the App Manager

The App Manager provides the following options for the admin user:

  • Installed tab - View a list of installed apps and licenses, and access customization options for each of the apps.
  • Purchased tab - View a list of purchased apps and licenses, and access customization options for each of the apps.
  • Free tab - View a list of free apps and licenses, and access customization options for each of the apps.
  • MFP UIs tab - View a list of all custom MFP UIs that have been installed on the device.
  • All tab - View a list of all MarketPlace apps associated with the user’s MarketPlace account, and access customization options for each of the apps.
  • UPDATES button - Update MarketPlace apps and the MarketPlace client.
  • SETTINGS button - Customize settings for MarketPlace.
  • HOME button - Return to the MarketPlace Home page.
  • App options - Each app listed on the App Manager page has one or more available options, depending on the app’s current state on the device. The options appear as buttons on the right side of the page.
    • Settings - Customize settings for the app.
    • Install - Install the app, custom MFP UI, or device license onto the device.
    • Uninstall - Uninstall the app, custom MFP UI, or license from the device.
    • Trial - Install/Uninstall the trial license for the app.

For more information, refer to the Managing MarketPlace Apps at the Device topic.